Rewards Policy
Earn points, unlock rewards, and enjoy exclusive benefits
How Flexies Rewards Works
Flexies Rewards is our way of saying thank you for being part of our community. Earn points on every purchase, refer friends, and unlock exclusive rewards — all while taking care of your wellness.
Shop & Earn
Earn 10 points for every $1 spent on orders
Level Up
Reach higher tiers for bonus point multipliers
Redeem Rewards
Exchange points for discounts and perks
Refer Friends
Earn bonus points when friends make their first purchase
Membership Tiers
As you earn points, you'll unlock higher membership tiers with enhanced benefits. Your tier is based on your total lifetime points earned.
Bronze
0+ points
- ✓10 points per $1 spent
- ✓Base rewards access
Silver
500+ points
- ✓12 points per $1 spent (1.2x)
- ✓Early access to sales
- ✓5% bonus on rewards
Gold
2,000+ points
- ✓15 points per $1 spent (1.5x)
- ✓Free shipping on all orders
- ✓10% bonus on rewards
- ✓Birthday bonus
Platinum
5,000+ points
- ✓20 points per $1 spent (2x)
- ✓VIP customer support
- ✓15% bonus on rewards
- ✓Exclusive products
- ✓Free birthday gift
Earning Points
Ways to Earn
Make a Purchase
10 points per $1Earn points on every dollar spent (before shipping and discounts). Points are credited after your order is delivered.
Refer a Friend
500 pointsShare your unique referral code. When a friend makes their first purchase, you both earn 500 bonus points.
Welcome Bonus
100 pointsGet 100 bonus points just for joining Flexies Rewards. Credited automatically when you create an account.
Redeeming Rewards
Once you've earned enough points, you can redeem them for discounts and exclusive perks. Rewards are available based on your membership tier.
How Redemption Works
Choose Your Reward
Browse available rewards in your account dashboard. Each reward shows the points required and any tier restrictions.
Redeem Points
Click "Redeem" to exchange your points. A unique discount code will be generated for you.
Apply at Checkout
Add items to your cart and apply your reward from the cart drawer. The discount is applied automatically at checkout.
Reward Expiration
Redeemed rewards are valid for 30 days from the date of redemption. Unused rewards will expire and cannot be refunded. Points do not expire as long as your account remains active.
Discount Stacking Rules
Important: How Rewards Stack
To ensure fair pricing and accurate discounts, please note the following stacking rules:
- ✓Bundle + Loyalty Rewards: Loyalty rewards CAN be combined with bundle discounts. Bundle discounts are applied first, then your loyalty reward is applied to the remaining total.
- ✓Promotional Codes + Bundle Discounts: Promotional codes (from Spin-to-Win, welcome emails, etc.) CAN be combined with bundle discounts on one-time purchases. They CANNOT be used on subscription orders.
- ✗Subscriptions + Promotional/Loyalty Rewards: Neither promotional codes nor loyalty rewards can be combined with subscription orders. This is due to technical limitations with recurring billing. You can use these discounts on one-time purchases only.
- ✓One Reward Per Order: Only one loyalty reward or promotional code can be applied per order. Choose the discount that gives you the best value.
Discount Priority Order
When multiple discounts apply, they are calculated in this order:
- 1.Subscription discounts — Applied first to subscription items
- 2.Bundle discounts — Applied to qualifying bundle items (3+ products)
- 3.Promotional codes — Applied after bundle discounts (one-time purchases only)
- 4.Loyalty rewards — Applied to the order total after other discounts
Referral Program
Share the Wellness, Earn Rewards
Love Flexies? Share your unique referral code with friends and family. When they make their first purchase using your code, you'll both earn bonus points.
You Earn
500 points
When your friend completes their first order
They Earn
500 points
Credited to their new account
Referral Terms
- •Referral points are credited after the referred friend's order is delivered
- •Both parties must have valid Flexies Rewards accounts
- •Self-referrals are not permitted and will not be credited
- •We reserve the right to modify or end the referral program at any time
Terms & Conditions
By participating in Flexies Rewards, you agree to the following terms:
- •Points have no cash value and cannot be transferred or sold
- •Points balance and tier status may be adjusted if fraudulent activity is detected
- •We reserve the right to modify the program, point values, and rewards at any time
- •Accounts inactive for 24 months may have points balance reset
- •Program participation is subject to our general Terms of Service
Contact Us
Rewards Support
Questions about your points or rewards? We're here to help.
hello@flexies.com.au
We respond within 24 hours